Frequently Asked Questions
Everything you need to know about our lighting solutions and services.
What kind of vehicle compatibility do your LED lights offer?
Our lighting products are designed to be universal or vehicle-specific. We recommend using our 'Shop by Vehicle' tool or checking the bulb size guide in your owner's manual to ensure a perfect fit for your make and model.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the United States generally takes 3-7 business days, while international shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and condition. If you are not satisfied with your purchase, please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do your products come with a warranty?
Yes, most Auxbeam products come with a 12-month to 24-month limited warranty covering manufacturing defects. Please refer to the specific product page for the exact warranty duration.
Are your LED light bars waterproof?
Most of our light bars carry an IP67 or IP68 rating, meaning they are highly resistant to dust and can withstand submersion in water up to a certain depth, making them ideal for off-road use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various 'Buy Now, Pay Later' options at checkout for your convenience.